Having a claim against you can be a stressful experience. That is why we want to ensure that our knowledgeable claims experts are here to guide you through the process and to answer any questions you may have.
The nature of each individual claim will determine the steps that will be required to resolve the matter appropriately. To submit a claim, or for a detailed explanation of the claims process and the information you need to submit in order to have your claim processed, please contact a member of our claims team.
Once we are notified and have all of the relevant information, we will make every effort to ensure that the process is expedited and that you are fully aware of what your policy covers and what steps are to be taken to resolve the claim.
The information you will be asked to provide when submitting a claim may include:
Each claim is unique and coverage can only be determined on a case by case basis.
- Your Name, Your Company Name, Authorized Contact, Phone Number and Email Address
- Policy Number if possible
- The details of the Claim or Loss (including type, date, events, location, parties or entities involved)
- Copies of any relevant information or documentation including pleadings
Once a claim is reported, we will be able to advise you if other specific information is needed so that we can advise you as to the coverage available under your Policy. If your claim is covered, we will then be able to walk you through the claims and/or litigation process, so that you will know what to expect.
Regardless of what steps may be needed, Trisura’s service commitment is something you can rely on.
If at any time you have a question or wish to discuss a claim please contact us at: