6TH ANNUAL CHARITY SOFTBALL TOURNAMENT

6TH ANNUAL CHARITY SOFTBALL TOURNAMENT

On September 27th, 2017, over 200 brokers participated in Trisura’s 6th annual charity softball tournament, and once again, the day was hugely successful. Trisura donates 100% of the proceeds each year to a local grassroots charity.

The Children’s Wish Foundation was this year’s charity. Children’s Wish is an organization that aims to grant wishes of critically ill children so that moments of joy can break the often painful cycle of the critically ill. They have been operating since 1984, and have granted over 25,000 wishes. Trisura raised $20,000 through donations from staff and brokers, which is more than the total raised from any previous tournament.

Congrats to JDIMI for taking home 3rd place!

JDIMI 3rd place

Petrela, Winter & Associates battled hard to earn a 2nd place finish.

Petrela 2nd place

A great team performance from Marsh Canada earned them their first softball championship this year! Name on the trophy for Marsh.

Marsh 1st place

Thank you to everyone who participated and helped make the wishes of critically ill children come true. Hope to see you all out next year!

For more information on The Children’s Wish Foundation and the work they do, please visit their website, here:

 

www.childrenswish.ca

***

Are you looking for more ways to get involved in helping enrich the communities in which we live? On November 16th, armed with nothing more than a sleeping bag and a piece of cardboard, President & CEO of Trisura, Mike George, will take on the challenge of sleeping outside on the streets of Toronto so that homeless youth don’t have to. Visit Mike’s page here:

Covenant House Executive Sleep Out – Mike George

Executive Raise 1$MM by Sleeping on the Streets.

Employee Feature – Alistair Cartwright

Employee Feature – Alistair Cartwright

Developer SuretyQ: You joined Trisura in 2017 as a senior underwriter in Developer Surety. Can you share what drew you in about the company?

A: For most of my career I have worked for small and mid-size companies. I’ve found that working for smaller companies that are growing quickly is the most exciting and rewarding. I had the opportunity to get to know a number of Trisura employees through my attendance at industry events. In my interactions with people, there seemed to be a growing level of excitement surrounding Trisura and what the company has been able to accomplish in such a short period of time. I heard this from both employees and external partners. Trisura has an excellent reputation in the industry. They’re known for being creative, client focused, proactive, and as an excellent service provider. This, coupled with the energy, camaraderie, and dedication of the employees is what really got me excited about the opportunity to work at the company.

Q: How did you get started in developer surety? What have you learned along the way?

A:  I consider myself very fortunate to have ended up working in developer surety. Prior to joining Trisura, I had been employed at a global reinsurance brokerage as an operations analyst. Prior to that, I worked at an insurance and surety company as a business analyst. I had expressed a keen interest in becoming a surety underwriter in my last analyst role. The financial aspects of the job, relationship building and the project-based nature of the work particularly appealed to me. The first available surety opportunity was in the Developer Surety department of the company I was working for at the time.

Developer surety is great because every deal is different. I’m fortunate to have worked with and learned from a number of excellent underwriters. I’m constantly presented with challenges that generate opportunities to learn.  These challenges make me look at problems in different ways. Developer surety exposes you to many different fields. This is due to the involvement of the underwriter throughout the development process. It’s provided me with an opportunity to get a flavor for real estate law, planning, construction and project management, scheduling and project financing.

Q:  Developer surety is a “tightly knit” marketplace. Is that accurate?  Can you briefly explain why this is the case?

A: Absolutely.  Developer surety hasn’t been around all that long. The market includes only a handful of providers. The number of markets, underwriters and brokers involved in the business has grown substantially over the past few years. However, the industry  remains relatively small. This is especially true if compared to other surety lines of business. Many of the people involved in the industry have worked together at some point in their career. As a result, whether it be as colleagues, or in an underwriter/broker relationship the connection remains strong. This is despite the fact that their career paths may have taken them separate ways. One of the primary reasons is that there are many opportunities for members of this market to get together at different developer surety events. Many take  place throughout the year. Ultimately, surety is a relationship based business and developer surety is no different.

Q: What’s the most important thing when doing business?

A: We wear many hats in our role as underwriters. At times, we are risk managers, marketers, salespeople, financial analysts, and advisers. I’ve learned that the most important thing for us to get right when doing business is providing excellent service to our clients and broker partners. These partners have tight deadlines, and are typically working with large and varying groups of consultants, lawyers, and trades and bankers, and sureties. It’s becoming increasingly important that we provide innovative solutions so our partners can complete their current and future projects on time, as efficiently as possible. People want to do business with those that can keep their promises and deliver results.

Q: OK now the fun one. You’ve won a contest. The contest has two grand prizes. You have to choose only one prize. One, an all-expenses paid private box at the next Superbowl. The other, a backstage pass to a concert of your favourite band.

A: This is an easy one! Music has always been a major part of my life. There are a number of bands that I follow very closely. It’s rare that you get an opportunity to meet your favorite band in person. It just so happens that obtaining back stage passes to meet my favorite one, Alter Bridge, is on my bucket list!

 

THE THREE WORD CHALLENGE – AN INTERVIEW WITH SURETY SVP, CHRIS SEKINE

THE THREE WORD CHALLENGE – AN INTERVIEW WITH SURETY SVP, CHRIS SEKINE

Chris Sekine Surety SVPI propose a challenge to the surety industry. You have ten seconds and three words to describe your line of business. Can you do it? My guess is that one of those words will change over time. If not, then I either applaud the quality with which you think quickly or the business you are in must not be that exciting.

“There are probably 10,000 words,” responded Chris Sekine, SVP of Surety operations at Trisura. “Let me come back to it.”

“Ok,” I said, breaking the rules to my own exercise, “We can talk about change instead.”

“I was drawn in to the industry by looking for a change from working at a bank.”

It turns out he saw an ad in the newspaper.

Consider the near-extinction of classified paper ads and how the job search has changed since 1991, when Chris started working for Mike George at Wellington Guarantee. Change found Chris, regardless of him looking for it. Change continued its relentless pace from the beginning of his career, and still persists today. Fast forward to 2006 when Mike George called him to join Trisura. The rest is history, though history did not transpire without its share of challenges.

“The biggest challenge in our industry is when we disappoint a broker.”

“Unfortunately, it happens. Walking the tight rope between good underwriting decisions and keeping brokers happy means some decisions are not always going to be the most popular.”

Challenge comes with the territory. Chris learned this fact through experience. Challenge also acts as a necessary catalyst in the evolution of the industry, ultimately separating the best from the rest when devising a successful business formula. This led me to conclude that challenge is the only thing immune to change.

“It’s not easy,” he says, “It requires finesse; selling a decision that isn’t going to be popular. Underwriters have to be skilled on both the technical side and on the relationship side. Don’t surprise. Step into their shoes. Think about if someone was delivering that message to you.”

“That’s what separates Trisura from the majority of our competitors,” he said when I asked him to elaborate.

“What we do better is forging our relationships. We try not to get caught in bureaucracy.”

“The question isn’t so much what our competitors do better. It’s a strength vs. weakness analysis. We do that a lot. We self-assess and look at what’s threatening our business. Honesty comes first, then we make a plan.”

A commitment to long-term planning is a way to defend against the unpredictable side-effects of change. What about something as elusive as technology? What good will planning do when the next-big-thing comes out of nowhere and changes everything? There are aspects of technology that are predictable based on current trends. For example, more owners are moving towards electronic procurement of construction. This manifests in the electronic delivery of bonds for the surety industry. Sekine notes the practice is still in its infancy, but Trisura has developed its own e-bond delivery solution for the exclusive use of Trisura’s surety brokers and contractors.

The way that brokers, contractors and surety companies collaborate will change as a result of technological advancements. The way business is transacted hasn’t changed, only the way documents and information are delivered. Chris is sure that will change as well.

“The opportunity is to change the way all three parties collaborate, share information and deliver service to the customers.”

What about the mercurial nature of change versus the constant assurance of challenge? It always comes back to the brokers. The brokers are like a constant, one that is to be relied on and trusted.

“Our lifeblood is our brokers. The brokers bring us their business. The brokers entrust us with their business, so for us to do nothing would be cutting off our lifeblood.”

“The challenge comes when the interest of Trisura from a risk perspective diverges from what the broker needs. The broker relationship is the lifeblood of Trisura’s business, and the lifeblood of the broker’s business is their client relationship. They can’t cut off their client.”

This is the opportune moment to return to the three word challenge to describe the business between brokers and insurers. Sekine doesn’t hesitate this time.

“Relationships, relationships, relationships.”

The three word challenge needs tighter guidelines, but I like what I’m hearing.

“We’ve got a whole lot of things we do in between,” continues Sekine, “but without relationships, we don’t do anything in between. It’s multifaceted with our brokers, our reinsurers, our staff; it’s with the contractors, it’s with our senior executive team. Our relationships forge our business. Without relationship, we don’t have a business.”

At the beginning of this article I made the claim that challenge is the only thing immune to change in the insurance industry. My conversation with Chris Sekine revealed that isn’t an entirely accurate statement. Forging invaluable relationships is a way of business and a way of life that will never change in its effectiveness. The real challenge isn’t to impulsively come up with three words to describe a line of business, but to confidently name three business partners who will stick together through thick and thin, the good and the bad, through challenge and change. You have ten seconds. Go.

ENHANCED COMPREHENSIVE COMMERCIAL PROPERTY INSURANCE

ENHANCED COMPREHENSIVE COMMERCIAL PROPERTY INSURANCE

Enhanced Comprehensive Commercial Liability PolicyTrisura is pairing its recently revised Commercial General Liability Policy with an enhanced Comprehensive Commercial Property Policy. The Commercial Property Insurance Policy will be available on policies with an effective date of October 1, 2017 or later.

Brokers familiar with Trisura’s specialized approach will benefit from a Commercial Package Policy that’s flexible enough to address property and casualty risks of most insureds utilizing Trisura’s Professional Liability and Directors’ & Officers’ Liability products for a comprehensive package solution.

COMMERCIAL GENERAL LIABILITY HIGHLIGHTS:

  • Trisura is extending full liberalization of our property coverages for a first renewal. Property claims can therefore be adjusted based upon the broader terms and conditions of either the Expiring Form or the New Form.
  • Underwriting Buildings, Flood, Earthquake and Equipment Breakdown, all of which are embedded capabilities.
  • Blanket coverages and locations.
  • Extensions to address certain classes of inland marine property.
  • Five new bundles of Property Extensions of Coverage.
    • Basket Limit including fourteen coverages.
    • Individual limits for 19 coverages.

CONTACT US!

Please contact any member of our Property & Casualty or Specialty Insurance Solutions teams today in order to learn more about the enhanced Trisura products.

Visit the Contact Us page, too, by clicking here.

 

 

Looking for more?

Also noteworthy is this product announcement on our Side A DIC coverage. Read the press release by clicking here.