By Sara Ametrano
The results for Insurance Business Canada’s annual Five-Star Carrier survey are in: Trisura Guarantee has made the list!
2020 marks the fourth-straight year that Trisura has been named a Five-Star Carrier. The company is also one of just four organizations to appear in every category.
“For Trisura to appear on the Five-Star Carriers list for the fourth consecutive year is truly special,” says Chris Sekine, Trisura’s chief executive officer. “We always look forward to feedback from our brokers and partners. Giving them the best experience possible in all our dealings and ensuring their success remain top priorities among all our staff. To be recognized in every category is an incredible honour and very humbling.”
The prestigious Five-Star Carriers list is now in its fifth year. The list is determined based on the votes of brokers from all over Canada. To be featured, companies have to score a minimum average of eight in at least one out of the following eight categories:
- Underwriting expertise
- Commitment to the broker distribution channel
- Claims processing
- Competitive rates
- Technology and automation
- Product training and marketing support
- Range of products
- Speed in providing quotes
The results also revealed the top three criteria brokers look for in a carrier: competitive rates, underwriting expertise and claims processing. These top three categories remain unchanged from last year’s survey.
For more on the Five-Star Carriers 2020 list, visit the original article here.