Ten years ago on March 22, 2006, we booked our first ever premium at Trisura. It happened to be for a surety account. Now, admittedly it was a fairly modest sum of $1,501.00 for a similarly modest sized performance and payment bond, but for us, the amounts didn’t matter. It was a beginning, and was hugely rewarding because that small premium represented the culmination of more than 6 months of hard work in getting Trisura licensed, capitalized, incorporated, reinsured, staffed, housed, computerized, named and logoed and in a position to be able to issue bonds and policies. It meant we were open for business. It also meant someone had trusted us with their business. It was a very special day, and the first of many special days to come. A few weeks later in April we issued our first ever professional liability E&O policy and then soon after our first D&O policy.
But that first premium was special. The account was a construction firm that moved to us from one of the largest surety companies operating in Canada and remains one of our flagship accounts today. The brokerage was a significant player and the team there was extremely supportive of what we were hoping to achieve with Trisura. The Obligee on the bond was the City of Brampton and that was significant because, while we had qualified to be included on the Treasury Board list of acceptable sureties in Canada, having the first bond accepted by a major public body was indeed gratifying. It meant we were legit.
That construction firm remains a great company run by exceptional people today, and back in 2006 they had no apparent need to seek an alternative surety. In fact, they had all the choice in the world, as any surety in Canada would have been more than pleased to call them a client. The brokerage also had unlimited choice and they certainly did not need to recommend or support a move to Trisura. But they did. Both chose to take a chance on our fledgling company, and for that we are eternally grateful.
I spoke with the owner of the construction company a few weeks ago on the day of the 10th anniversary of our issuing that very first bond and thanked him for his faith in our company. I asked him why he did it. He answered “because we liked you”. It made me think of the old adage that people do business with people they like and trust. For the most part, I believe that is absolutely true, and would suggest the most valuable lesson anyone can learn in business is precisely that – people do business with people they like and trust.
Trisura exists to create exceptional experiences for our stakeholders because we believe it can be done better. Our core values are all centered on supporting our brokers and your customers in the hopes that we can help you be even more successful. We do this because we are a relationship company, and as in any relationship, we know that in order for us to be successful we need to build our company so that you both like us and trust us with your business.
Fast forward to today and the approximately $570 million in total premium we have written since that first bond way back in March of 2006. That’s a whole lotta liking and a whole lotta trust. We very much appreciate your support and we thank you for the trust you have put in us. We won’t let you down.