Trisura’s objective is to handle all claims efficiently and to ensure that you have access to knowledgeable and professional experts who are committed to guiding you through every step of the claims process. If you have questions about whether specific circumstance might result in a claim your broker or one of our experts can advise you.
At Trisura we are committed to providing a prompt, fair response to every claim submitted to us. If you need to make a claim, report a claim against you, or want to discuss the status of an existing claim please contact us at:
SPECIALTY INSURANCE CLAIMS
- Your Name, Your Company Name, Authorized Contact, Phone Number and Email Address
- Policy Number if possible
- The details of the Claim or Loss (including type, date, events, location, parties or entities involved)
- Copies of any relevant information or documentation including pleadings
Each claim is unique and coverage can only be determined on a case by case basis. Once a claim is reported, we will be able to advise you if other specific information is needed so that we can advise you as to the coverage available under your Policy. If your claim is covered, we will then be able to walk you through the claims and/or litigation process, so that you will know what to expect. Regardless of what steps may be needed, Trisura’s service commitment is something you can rely on. If at any time you have a question or wish to discuss a claim please contact us at:
Our claims team is made up of dedicated legal and construction professionals who are experienced in handling surety claims. If you wish to make a new claim or have questions about an existing claim please contact us at:
More information on how to make a claim and actual claims examples can be found on the Surety Association of Canada website under the following links:
Please note that Trisura Specialty Insurance Company (TSIC) and Trisura Insurance Company (TIC) utilize Third Party Administrators (TPAs). Please check your policy documents and contact the appropriate TPA or your issuing agent. If you do not have this information, you can find contact information here to further assist you.