In an interview with Canadian Underwriter, Trisura’s vice-president of specialty insurance solutions, Marilyn vanGansewinkel, highlighted what the future of errors and omissions insurance might look like. She believes, because “society [has] become more service-oriented,” we will see the following three new areas of growth for E&O:

 

Marilyn vanGansewinkel, vice-president, specialty insurance solutions, Trisura Guarantee Insurance Company

Technology:

As IT continues to develop, and we rely more on artificial intelligence and insurtechs, vanGansewinkel explains, “you are going to see a lot of professionals who are required to do the programming behind the scenes, and fix things when they don’t work out well.” Within this area, she also anticipates there will be more emphasis placed on system database management.

 

Health care:

“I think we are going to have a lot of opportunity in the aging population’s health care,” vanGansewinkel explained. Due to the significantly large number of seniors (in 2016, Statistics Canada reported there were 5.9 million Canadians older than 65 years of age and 5.8 million Canadians aged 14 and under), vanGansewinkel expects to see an enhancement in health care service offerings in specialized care facilities and home care.

 

Environment:

The growing concerns around the effects of climate change and other environmental events are stressing a need for E&O to focus on the environment. As we look to experts to advise us on key factors, such as recycling and water shortages, the underwriter’s role will be to analyze an environmental professional’s credentials.

 

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