“You will never be in complete control of what happens to you in life; however you are always fully in control of the way in which you respond to what happens in your life.”
– Alexander Michael Gittens
Fourteen years ago this month, Trisura was born. It was just the germ of an idea, to create a new Canadian specialty lines insurer from scratch, but it quickly took shape. Bob Taylor, John Garner and I developed a business plan, found capital and reinsurance backing and took our concept to the Office of Superintendent of Financial Institutions, where we were granted our license. Two of the final ingredients were the most important: adding a superb team of industry experts and convincing the best insurance brokers in the business to support the company. Much to our pleasant surprise, we exceeded even our lofty expectations in both areas. As a result, we hit the ground running and never looked back.
The “Tri” in the name Trisura came to signify the relationship and partnership between our brokers, their customers and ourselves. It reinforces that we are a relationship company. The “sura” represents the middle letter of the word insurance, so we became the guts of insurance. Our name has served us well.
Our vision for the company became a step above and our noble purpose—our reason for being in business—is to create exceptional experiences for all stakeholders.
The support we received from our brokers from day one was incredible, and our brokers have been a key driver of our success. The team of 130 people we have assembled is, in my opinion, the best in the business and second to none. As a result, Trisura has flourished. We have consistently been one of Canada’s fastest-growing and most profitable insurers, and we have been recognized as an employer of choice with world-class employee engagement. In fact, Trisura Guarantee delivered its best year of operation in 2018.
As you know, our parent company went public nearly two years ago, and Trisura is now operating in the US and has international operations. Our little idea has grown into a significant and meaningful corporation. The organization is in great shape and the future is indeed bright.
Everything I had ever dreamed that Trisura could achieve under my watch has been delivered in spades. So, after much deliberation, I have decided this is the ideal time for me to step down as CEO. I am thrilled that my long-time colleague and friend, Chris Sekine, has been selected as my replacement. Chris will do a fantastic job in my stead and will take Trisura Guarantee to even greater heights.
And what will I do now you may ask? Well, I am looking forward to taking some time off to enjoy the summer at the cottage, doing a lot of fishing and recharging my batteries, and then, I’ll be making some decisions about what I will do next.
I have been a very lucky guy. I have been incredibly fortunate in my career journey, and the past nearly 14 years has absolutely been the ride of my life. I have loved every minute and am extremely proud of the team we have assembled. I am forever grateful for my colleagues’ dedicated effort and for the wonderful support of our broker partners. I have been absolutely blown away by the outpouring of positive sentiment and congratulations from so many of you, my friends, over the past few days. Thank you from the bottom of my heart.
I look forward to seeing all of you again when our paths next cross. Until then, farewell.